Privacy Policy

Version: 28.01.2020

We are very pleased that you have taken an interest in our company. The use of our website is generally possible without providing any personal data. If a data subject wishes to use our company’s special services via our website, the processing of personal data may be necessary. If the processing of personal data is required and there is no legal basis for such processing, we generally obtain the consent of the data subject.

The processing of personal data, for example, the name, address, email address or telephone number of a data subject, is always carried out in accordance with the General Data Protection Regulation and in accordance with the country-specific data protection regulations that apply to us. With this privacy policy, our company would like to inform the public about the type, scope and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed about their rights by means of this privacy policy.

As the data controller, we have implemented numerous technical and organisational measures to ensure the most complete protection possible for the personal data processed via this website. Nevertheless, internet-based data transmissions can have inherent security gaps, so that absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us in alternative ways, for example by telephone.

Definitions

This privacy policy is based on the terminology used by the European legislators when the General Data Protection Regulation (GDPR) was adopted. Our data protection declaration should be easy to read and understand for the public as well as for our customers and business partners. To ensure this, we would like to explain in advance the terms used.

We use the following terms in this privacy policy:

a) Personal data

Personal data is all information that relates to an identifiable or unidentifiable natural person (“data subject”). An identifiable person is a natural person who can be identified, directly or indirectly, in particular by assigning an identifier such as a name, an identification number, location data, an online identifier, or one or more special characteristics that express the physical, physiological, genetic, psychological, economic, cultural or social identity of this natural person.

b) Data subject

A data subject is an identifiable or unidentifiable natural person whose personal data is processed by the data controller.

c) Processing

Processing is any process or series of processes carried out with or without the help of automated processes, in connection with personal data, such as collecting, compiling, organising, sorting, storing, adapting or altering, reading out, querying, using, disclosing through transmission, distribution, comparison, linking, restriction, deletion or destruction.

d) Restriction of processing

Restriction of processing is the marking of stored personal data with the aim of restricting its future processing.

e) Profiling

Profiling is any kind of automated processing of personal data in which the personal data is used to evaluate particular personal aspects of a natural person, especially to analyse or predict aspects related to work performance, economic situation, health, personal preferences, interests, reliability, behaviour, location or change of location of the natural person.

f) Pseudonymisation

Pseudonymisation is the processing of personal data in such a way that the personal data can no longer be assigned to a specific data subject without the use of additional information, as long as this additional information is stored separately and is subject to technical and organisational measures that ensure that the personal data cannot be assigned to an identified or identifiable natural person.

g) Data controller

The data controller is the natural or legal person, public authority, agency or other body that alone or jointly with others decides the purpose and means of processing the personal data. If the purposes and means of this processing are specified by European Union law or the law of member states, the data controller or the specific criteria for selecting the data controller can be provided according to European Union law or the law of the member states.

h) Data processor

A data processor is a natural or legal person, public authority, agency or body that processes the personal data on behalf of the data controller.

i) Recipient

A recipient is a natural or legal person, public authority, agency or other body to whom personal data is disclosed, regardless of whether or not it is a third party. However, authorities that may receive personal data as part of a specific investigation mandate under European Union law or the law of member states are not considered recipients.

j) Third parties

A third party is any natural or legal person, public authority, agency or other body other than the data subject, the data controller, the data processor or persons authorised to process the personal data under the direct responsibility of the data controller or the data processor.

k) Consent

Consent is any expression of will voluntarily given by the data subject for the specific case, in an informed manner and unequivocally, in the form of a declaration or other clear affirmative act, with which the data subject indicates that they consent to the processing of their personal data.

Name and address of the data controller

The data controller within the meaning of the General Data Protection Regulation and other relevant data protection laws of European Union member states and other provisions with data protection characteristics is:

Felder Green Botanicals GmbH

Alexander Steinbrecher

Managing Director
Taunusstraße 29
60329 Frankfurt am Main
Germany
+49 69 8700899 60
info@felder-green.com

Cookies / sessionStorage / localStorage

Some websites use so-called cookies, localStorage and sessionStorage. These serve to make our services more user-friendly, more effective and safer. LocalStorage and sessionStorage are technology that your browser uses to store data on your computer or mobile device. Cookies are text files that are deposited and stored on a computer system via an internet browser. You can prevent the use of cookies, localStorage and sessionStorage by altering your browser settings.

Numerous websites and servers use cookies. Many cookies contain what is called a cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string by which websites and servers can be assigned to the specific internet browser in which the cookie was stored. This enables visited websites and servers to distinguish the individual browser of the data subject from other internet browsers that contain other cookies. A specific internet browser can be recognised and identified using the unique cookie ID.

The use of cookies provides users of this website with more user-friendly services that would not be possible without cookies.

A cookie can be used to optimise information and offers on our website in the interests of the user. As previously mentioned, cookies enable us to recognise users when they return to our website. The purpose of this recognition is to make it easier to use our website. The user of a website that uses cookies, for example, does not have to enter their access data every time they visit the website, as this is done by the website and the cookie stored on the user’s computer system. Another example is a shopping cart cookie in the online shop. The online shop remembers items that a customer has placed in the virtual shopping cart by means of a cookie.

The data subject can prevent the use of cookies by our website at any time by adjusting the settings of the internet browser used and thus permanently refuse the use of cookies. Furthermore, cookies that have already been applied can be deleted at any time from an internet browser or other software program. This is possible in all common internet browsers. If the data subject deactivates the use of cookies in the internet browser used, under certain circumstances not all functions of our website can be used to their full extent.

If the data processing using certain technically unnecessary cookies (e.g. analysis cookies) is based on your consent, you have the option to revoke your consent at any time.

When you visit our website, you will be informed about the use of cookies for analysis purposes and your consent to the processing of personal data in this context will be obtained. In this context, we refer to this privacy policy and the cookie settings options. The legal basis for the use of technically necessary cookies is Article 6 (1) (f) (legitimate interests of the data subject) and (b) (processing for the fulfilment of a contract) GDPR. The legal basis for the use of cookies for analysis purposes, if you have given your consent, is Article 6 (1) (a) GDPR.

Collection of general data and information

The website collects a series of general data and information each time the website is accessed by a data subject or an automated system. This general data and information is stored in the server’s log files. The following can be recorded: (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system accesses our website (so-called referrer), (4) the sub-websites that link to our website via an accessing system, (5) the date and time of accessing the website, (6) an internet protocol (IP) address, (7) the internet service provider (ISP) of the accessing system and (8) other similar data and information that serves to avert risks in the event of attacks on our information technology systems.

When using this general data and information, no conclusions are drawn about the person concerned. Rather, this information is required to: (1) deliver the content of our website correctly, (2) optimise the content of our website and its advertisement, (3) ensure long-term functionality of our information technology systems and the technology of our website and (4) provide law enforcement authorities with the information necessary for law enforcement in the event of a cyber attack. This anonymously collected data and information is evaluated by us, both for statistical purposes, and also with the aim of increasing data protection and data security in our company in order to ultimately ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files is stored separately from all personal data provided by a data subject.

Registering on our website

The data subject has the option of registering on the website of the data controller by providing personal data. Which personal data is transmitted to the data controller for processing is determined by the respective input form used for registration. The personal data entered by the data subject is collected and stored exclusively for internal use by the data controller and for their own purposes. The data controller can arrange for transfer to one or more data processors, for example a packet service provider, who also uses the personal data exclusively for internal use attributable to the data controller.

When registering on the website of the data controller, the IP address assigned by the data subject’s internet service provider (ISP), the date and the time of registration are saved. This data is stored with the justification that the misuse of our services can only be prevented in this way and, if necessary, this data may enable crimes to be investigated. In this respect, the storage of this data is necessary for the security of the data controller. This data will not be transferred to third parties unless there is a legal obligation to transfer it or if the transfer is used for criminal prosecution.

The registration of the data subject involving the voluntary provision of personal data enables the data controller to offer the data subject content or services that, due to the nature of the subject matter, can only be offered to registered users. Registered persons are free to alter the personal data provided during registration at any time or to have it completely deleted from the database of the data controller.

The data controller will provide each data subject with information on what personal data about the data subject is stored at any time upon request. Furthermore, the data controller will correct or delete personal data at the request or advice of the data subject, provided that there are no statutory retention obligations. All staff of the data controller are available to the data subject as a contact person in this context.

Contact options via the website

Due to legal regulations, the website contains information that enables quick electronic contact to our company and direct communication with us, which also includes a general address for electronic mail (email address). If a data subject contacts the data controller by email or via a contact form, personal data transmitted by the data subject will be automatically saved. Such data voluntarily transmitted by a data subject to the data controller is stored for the purposes of processing or contacting the data subject. This personal data is not transferred to third parties.

Routine deletion and storage of personal data

The data controller processes and stores the personal data of the data subject only for the period of time necessary to achieve the purpose of storage or inasmuch as this is provided for by the European legislators or other legislator, in laws or regulations that the data controller is subject to.

If the storage purpose no longer applies or if a storage period prescribed by the European legislators or another responsible legislator expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.

Rights of the data subject

a) Right to confirmation

Every data subject has the right granted by the European legislators to ask the data controller for confirmation as to whether their personal data is being processed. If a data subject wishes to exercise this right of confirmation, they can contact an employee of the data controller at any time.

b) Right to information

Any person affected by the processing of personal data has the right granted by the European legislators to receive, free of charge, information regarding their stored personal data and a copy of this information from the data controller at any time. Furthermore, the European legislators have granted the data subject access to the following information:

• The purposes of processing

• The categories of personal data that is processed

• The recipients or categories of recipients to whom the personal data has been or will be disclosed, in particular for recipients in third countries or international organisations

• If possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration

• The existence of a right to correction or deletion of their personal data or restriction of processing by the data controller or a right to object to this processing

• The existence of a right to lodge a complaint with a supervisory authority

• If the personal data was not collected directly from the data subject: all available information about the origin of the data

• The existence of automated decision-making, including profiling, pursuant to Article 22 (1) and (4) GDPR and – at least in these cases – meaningful information about the logic involved and the scope and intended effects of such processing for the data subject

The data subject also has the right to information as to whether personal data has been transferred to a third country or to an international organisation. If this is the case, the data subject also has the right to receive information about appropriate guarantees in connection with the transfer.

If a data subject wishes to exercise this right to information, they can contact an employee of the data controller at any time.

c) Right to amendment

Any subject of the processing of personal data has the right granted by the European legislators to request the immediate amendment of incorrect personal data concerning them. Furthermore, the data subject has the right, taking into account the purposes of the processing, to request the completion of incomplete personal data – also by means of a supplementary statement.

If a data subject wishes to exercise this right of amendment, they can contact an employee of the data controller at any time.

d) Right to deletion (right to be forgotten)

Any subject of the processing of personal data has the right granted by the European legislators to request from the data controller that the personal data concerning them be deleted immediately if one of the following reasons applies and as far as the processing is not necessary:

The personal data was collected for purposes or processed in a way for which they are no longer necessary. The data subject withdraws the consent on which the processing was based pursuant to Article 6 (1) (a) GDPR or Article 9 (2) (a) GDPR and there is no other legal basis for the processing. The data subject objects to the processing pursuant to Article 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21 (2) GDPR.

The personal data was processed illegally. Deletion of personal data is necessary to fulfil a legal obligation under European Union law or the law of the member states to which the data controller is subject.

The personal data has been collected in relation to Information Society services offered pursuant to Article 8 (1) GDPR.

If any of the above reasons apply and a data subject wishes to have their stored personal data deleted, they can contact an employee of the data controller at any time. The employee will arrange for the request for deletion to be complied with immediately.

If personal data is made public and our company is responsible, as a data controller, for deleting personal data pursuant to Article 17 (1) GDPR, we will implement appropriate measures including technical measures, taking into account the available technology and implementation costs, to inform other data controllers responsible for processing the published personal data, that the data subject has requested these other data controllers to delete all links to this personal data or copies or replications of this personal data, insofar as the processing is not required. The employee will arrange this as necessary on a case-by-case basis.

e) Right to restriction of processing

Any subject of the processing of personal data has the right granted by the European legislators to request the restriction of processing by the data controller, if one of the following conditions is met:

The data subject disputes the accuracy of the personal data for a period of time that enables the data controller to check the accuracy of the personal data.

The processing is unlawful, the data subject refuses the deletion of the personal data and instead requests that use of the personal data be restricted.

The data controller no longer needs the personal data for the purposes of processing, but the data subject needs them to assert, exercise or defend legal claims.

The data subject has objected to processing pursuant to Article 21 (1) GDPR and it is not yet clear whether the legitimate reasons of the data controller outweigh those of the data subject.

If any of the above conditions are met and a data subject wishes to request the restriction of personal data that is stored, they can contact an employee of the data controller at any time. The employee will arrange for the processing to be restricted.

f) Right to data portability

Any subject of the processing of personal data has the right granted by the European legislators to receive the personal data concerning them, which was provided to a data controller by the data subject, in a structured, common and machine-readable format. They also have the right to transfer this data to another data controller without being hindered by the data controller to whom the personal data was provided, provided that the processing is based on consent pursuant to Article (6) (a) GDPR or Article 9 (2) (a) GDPR or on a contract pursuant to Article 6 (1) (b) GDPR and the processing is carried out using automated processes, unless the processing is necessary for the performance of a task that is in the public interest, or necessary in the exercise of official authority assigned to the data controller.

Furthermore, when exercising their right to data portability pursuant to Article 20 (1) GDPR, the data subject has the right to have the personal data transferred directly from one data controller to another, if this is technically feasible and if this does not affect the rights and freedoms of other persons.

The data subject can contact us at any time to assert the right to data portability.

g) Right to object

Any subject of the processing of personal data has the right granted by the European legislators to raise an objection at any time, for reasons that arise from their particular situation, to the processing of their personal data that result from Article 6 (1) (e) or (f) GDPR. This also applies to profiling based on these provisions.

In the event of an objection, we will no longer process the personal data, unless we can demonstrate compelling legitimate grounds for the processing that outweigh the interests, rights and freedoms of the data subject, or unless the processing serves to assert, exercise or defend legal claims.

If we process personal data for the purposes of direct marketing, the data subject has the right to object at any time to the processing of personal data for the purpose of such marketing. This also applies to profiling inasmuch as it is connected to such direct marketing. If the data subject objects to data processing for direct marketing purposes, we will no longer process the personal data for these purposes.

In addition, the person concerned has the right to object, for reasons that arise from their particular situation, to the processing of their personal data carried out for scientific or historical research purposes or for statistical purposes pursuant to Article 89 (1) GDPR, unless such processing is necessary to perform a task that is in the public interest.

To exercise the right to object, the data subject can contact any employee directly. The data subject is also free to exercise their right to object with regard to Information Society services, regardless of Directive 2002/58/EC, by means of automated procedures that use technical specifications.

h) Automated decision-making in individual cases including profiling

Any subject of the processing of personal data has the right granted by the European legislators not to be subjected to a decision based solely on automated processing – including profiling – that has legal implications or similarly significantly affects them, if the decision (1) is not necessary for the conclusion or performance of a contract between the data subject and the data controller, or (2) is permissible due to European Union or member state law to which the data controller is subject and this legislation takes appropriate measures to protect the rights and freedoms as well as the legitimate interests of the data subject or (3) with the express consent of the data subject.

If the decision (1) is necessary for the conclusion or performance of a contract between the data subject and the data controller, or (2) is made with the express consent of the data subject, we take appropriate measures to protect the rights and freedoms as well as the legitimate interests of the data subject, which includes at least the right to obtain human intervention on the part of the data controller, to express their point of view and to contest the decision.

If the data subject wishes to assert rights with regard to automated decisions, they can contact an employee of the data controller at any time.

i) Right to withdraw consent under data protection law

Each data subject shall have the right granted by the European legislators to withdraw their consent to the processing of their personal data at any time.

If the data subject wishes to exercise their right to withdraw consent, they may, at any time, contact any employee of the data controller.

Right to complain to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your place of residence, your place of work or the place of the alleged infringement, if you believe that the processing of your personal data violates the GDPR. The supervisory authority with which the complaint has been lodged shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.

Legal basis for processing

Article 6 (1) (a) GDPR serves our company as the legal basis for processing operations where we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the execution of a contract to which the data subject is a party, as is the case, for example, with processing operations that are necessary for the delivery of goods or the provision of any other service or return service, the processing is based on Article 6 (1) (b) GDPR. The same applies to such processing operations that are necessary to carry out pre-contractual measures, for example, in cases of enquiries about our products or services. If our company is subject to a legal obligation that requires the processing of personal data, such as to fulfil tax obligations, the processing is based on Article 6 (1) (c) GDPR. In rare cases, processing of personal data may be necessary to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a visitor to our company were injured and their name, age, health insurance data or other vital information had to be passed on to a doctor, hospital or other third party. Then the processing would be based on Article 6 (1) (d) GDPR. Ultimately, processing operations could be based on Article 6 (1) (f) GDPR. Processing operations that are not covered by any of the aforementioned legal bases are based on these legal provisions if processing is necessary to safeguard the legitimate interests of our company or a third party, provided that the interests, fundamental rights and freedoms of the data subject do not outweigh them. Such processing operations are permitted to us in particular because they have been specifically mentioned by the European legislators. In this respect, they took the view that a legitimate interest could be assumed if the data subject is a customer of the person responsible (Recital 47 Para. 2 GDPR).

Legitimate interests in the processing that are being pursued by the controller or a third party:

Based on Article 6 (1) (f) GDPR, the processing of personal data is necessary for our legitimate interest in carrying out our business.

Duration for which the personal data is stored

The criterion for the duration of the storage of personal data is the respective legal retention period. After the period has expired, the corresponding data will be routinely deleted, provided that it is no longer required to fulfil or initiate a contract.

Legal or contractual regulations for the provision of personal data; necessity for the conclusion of the contract; obligation of the data subject to provide the personal data; possible consequences of not providing the data.

We inform you that the provision of personal data is partly required by law (e.g. tax regulations) or may also result from contractual regulations (e.g. information about the contracting party).

Sometimes it may be necessary for the conclusion of a contract that a data subject provides us with personal data that we subsequently have to process. For example, the person concerned is obliged to provide us with personal data if our company concludes a contract with them. Failure to provide personal data would result in the contract not being concluded with the person concerned. Before the data subject provides personal data, the data subject must contact one of our employees. Our employee clarifies to the person concerned on a case-by-case basis whether the provision of the personal data is required by law or contract or is required for the conclusion of the contract, whether there is an obligation to provide the personal data and the consequences of not providing the personal data.

Existing automated decision making

As a responsible company, we do not use automatic decision-making or profiling.

Cookies from WordPress

wordpress_test_cookie

This cookie determines whether the use of cookies has been deactivated in the browser. Storage period: until the end of the browser session (will be deleted when you close your internet browser).

PHPSESSID

This cookie saves your current session in relation to PHP applications and thus ensures that all functions of this website that are based on the PHP programming language can be fully displayed. Storage period: until the end of the browser session (will be deleted when you close your internet browser).

wordpress_akm_mobile

These cookies are only used for the WordPress administration area.

wordpress_logged_in_akm_mobile

These cookies are only used for the WordPress administration area and do not apply to other website visitors.

wp-settings-akm_mobile

These cookies are only used for the WordPress administration area and do not apply to other website visitors.

wp-settings-time akm_mobile

These cookies are only used for the WordPress administration area and do not apply to other website visitors.

akm_mobile

Stores information as to whether the visitor wants to see the mobile version of a website.

Use of Google Web Fonts

Google Web Fonts are implemented on our website. Google Fonts enables us to give our website a uniform appearance, regardless of which fonts are installed on your local system. The Google Fonts are loaded from a server by Google Inc. (“Google”) in the USA, provided your browser cannot access a local copy in the cache, i.e. Google is theoretically informed about your use of the website. For exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Article 6 (1) (1) (f) GDPR. Third-party information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of use: http://www.google.com/analytics/terms/de .html, overview of data protection: http://www.google.com/intl/de/analytics/learn/privacy.html, as well as the privacy policy: http://www.google.de/intl/de/policies/privacy.

Use of jQuery

We use the jQuery Javascript library on our website. In order to increase the loading speed of our website and to give you a better user experience, we use the CDN (content delivery network) from Google to load this library. It is very likely that you have already used jQuery on another Google CDN page. In this case, your browser can access the cached copy and it does not have to be downloaded again. If your browser has not saved a copy in the cache, or downloads the file from the Google CDN for another reason, data will be transferred from your browser to Google. For exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Article 6 (1) (1) (f) GDPR. Third-party information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of use: http://www.google.com/analytics/terms/de .html, overview of data protection: http://www.google.com/intl/de/analytics/learn/privacy.html, as well as the privacy policy: http://www.google.de/intl/de/policies/privacy.

SSL encryption

This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from ‘http://’ to ‘https://’ and by the lock symbol in your browser address bar.

If SSL encryption is activated, data that you transmit to us cannot be read by third parties.

Use of Ultimate Member

Ultimate Member provides forms for user registration, logging in and profiles. Registered personal data remains indefinitely in the WordPress database.

At the request of the user, this data can be exported or removed, or the user can delete it themselves under the ‘Delete account’ tab (https://felder-green.com/account/). Ultimate Member does not send user data to other servers or service providers.